Helpful Escape Room TipsGet Answers to Your FAQs:

  • What is The Escape Ventures?

    This is a live-action escape game experience. You and your team will be transported into a story with a mission to complete. Players will decipher a series of puzzles, crack codes and solve the mission in order to make your escape! Please call us at 407-730-6733.

  • When should my group arrive?

    Everyone in your party MUST arrive 15 minutes prior to the reservation start time. This time frame is to complete check-in, fill out waivers and use the restroom, if necessary, prior to starting the game. As always, account for Orlando traffic and parking availability. If your group anticipates arriving later than the 15-minutes prior to start time, please call us at 407-730-6733.

  • I need to reschedule my reservation!

    If you have to reschedule your booking, we request that you notify us [via email or phone call] 24 hours in advance. If a notice of at least 24 hours before your scheduled booking is given, we will accommodate your request to reschedule your game, time and/or date [availability dependent]. Only one reservation change can happen for a booking, so make sure the re-scheduled game time works for everyone in your party! Re-scheduling also excludes a refund. ​ Please be advised that a request to reschedule made less than 24 hours before a scheduled booking will not be guaranteed the ability to reschedule. We will do our best to accommodate our guests. Please call us at 407-730-6733.

  • I need to cancel my reservation!

    If you have to cancel your booking, we request that you notify us [via email or phone call] 48 hours in advance. This gives us the opportunity to fill the time slot. We will issue a full refund if a notice of at least 48 hours before a scheduled booking is requested. Please be advised that cancellations made less than 48 hours before a scheduled booking will not be guaranteed a refund, but will be offered an opportunity to reschedule their booking if the notice is 24 hours before a scheduled booking. Please call us at 407-730-6733.

  • Am I required to wear a face mask?

    For the safety of our team and guests, we require that ALL guests wear face masks in our public spaces (i.e. our lobby, bathrooms and hallways) and while being briefed by your game master.

    Once you are alone, inside of your game, you are free to remove your masks. We ask that you put them on at the conclusion of your game, prior to your game master entering the room. Please call us at 407-730-6733 with any questions.

  • How many people can play at once?

    Every game is different. Outage has a recommended capacity of 4 people (maximum 5). Bros For Life has a recommended capacity of 8 people (maximum 10).  The Satirical Miracle has a recommended capacity of 6 people (maximum 8). Please give us a call at 407-730-6733 with any questions.

  • If I'm late, can I still play?

    We have a 10 minute grace period, but we WILL start your time 10 minutes after your scheduled game start time to ensure other reservations are unaffected. You and your team may enter after the start time, but the full 60 minute allotted playing time would be forfeited.

    We ask that you arrive 15 minutes early, so account for Orlando travel and traffic times. There will be no refunds given to late arrivals. If you and your team anticipate an arrival later than 15-minutes prior to your scheduled game time, please give us a call at 407-730-6733.

  • Do I need a reservation?

    Yes and no. Prior reservations online or over the phone are recommended to ensure you get the room and time you wish to play. You can always stop-by in person to see if there are any available playing spots; however, you are not guaranteed an open spot for your group. All games will come offline 1-hour prior to game start, whether the game is booked or not. Call us at 407-730-6733 if you had a game time in mind and were not able to book online in time.

  • Are there any age restrictions for participants?

    There are no age restrictions on any of our games, though some experiences may be too intense for children under the age of 13. Anyone under the age of 18 MUST be accompanied into the game by at least one ticketed adult 18 years or older. Please call us at 407-730-6733 with any questions.

  • How much does it cost?

    We only offer PRIVATE games! Private games are $32.00 + tax per person and ensure a private experience, NOT paired with other players. A minimum of 2 people are required for all bookings online (solo players – please call). Children under the age of 5 do not require the purchase of a ticket. Please call us at 407-730-6733 with any questions.

  • What, if anything, should I bring to the game?

    You will not need to bring anything for the game. We do recommend wearing comfortable clothing and closed-toed shoes. If your reservation has a remaining balance, the balance MUST be paid before entering the room. We do not take any cellular devices from our players; however, we prohibit the taking of pictures and videos inside the game. Please call us at 407-730-6733 with any questions.

  • How much time is given to complete the game?

    All of our experiences currently have a 60-minute time limit. Be sure to read the description of the game you are playing and, of course, any questions can be answered over the phone at 407-730-6733 or via email at

  • Are your games wheelchair accessible?

    Yes. We pride our experiences on being immersive and accessible. There may be certain puzzles that require additional assistance, so we do ask that you contact us over the phone at 407-730-6733 or via email at with any questions prior to booking to ensure your experience is the best that it can be.

  • Is this a haunted house? Is it scary?

    While the industries are similar, we are NOT a haunted house. Some of our themes may be highly suspenseful and have loud sound effects, but there will not be “scareactors” in the room with your party. Be sure to call with any questions or concerns. We can accommodate just about anybody! Please call us at 407-730-6733 with any questions.

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Waterford Lakes Town Center
570 N Alafaya Trail Suite 109-110
Orlando, Florida 32828
Monday 2pm-10pm Tuesday 11am-10pm Wednesday 11am-10pm Thursday 11am-10pm Friday 11am-12am Saturday 11am-12am Sunday 11am-10pm